FAQ

Our Journey Began in 2003

Do I need to supplement or add anything to your foods?

We offer multiple food options in order to meet the many needs of many pets. Our PLUS products are complete and balanced meal options well our ONLY line is just meat, bone and organ and should be supplemented to ensure a complete balanced diet. We also offer edible bones (chicken backs, turkey neck bites, duck feet, whole turkey necks) that can be used as meal replacements or to supplement a diet. We always recommend you see a veterinarian if you have any animal specific advise.

Where is your meat sourced from?

We raise the cattle and llamas on our 30 acres and outsource the chicken and buffalo to local farms. The kangaroo comes from Australia and the rabbit is ethically raised locally. We use the whole animal in our foods and never animal parts or leftovers from the human food chain.

What is the difference between human grade and human consumption?

There is a lot of noise coming from many of our competitors about using “human grade” meats in their foods. These are simply the latest power verbs marketers are using to make us feel good about what they are putting into their foods. Using ‘human grade’ meat leaves manufactures with few options to choose from:

  1. Purchase whole animal or animal parts from the human food chain (often done with poultry products due to the low cost)
  2. To purchase the damaged or unwanted parts of the “human grade” products at a greatly reduced price.

Raise and process your own whole animals.

Why does using the whole animal make a difference?

Buy using the whole animal we adhere to the BARF method (biologically appropriate raw food diet) like no one else in the raw food space. By using the whole animal, that animals’ specific organ meat and bones we are replicating what would be found in nature. I like to imagine raw dog food like an apple. Would you prefer to eat the whole apple as nature intended or the skins and cores processed into an apple-like substance?

My dog is drinking much less water than when on kibble, is this normal?

Yes, this is totally normal, dogs will need to drink much less when feeding raw due to the high moisture content of raw foods.

What is the difference between edible meal replacement bones and recreational bones?

Edible meal replacement bones are soft and meaty and can, as stated, be used as a meal replacement or to supplement between feedings

Recreational bones are more like a treat or toy, given to stimulate your dog's natural urges to chew in a good, productive and beneficial way.

What is the difference between C.I.F.A. certification and HACCAP?

These certifications are very different, and both serve a purpose in the market.

CFIA certification is on applicable and available to food processors that slaughter their own animals, it is an on-site inspection process that actually brings Canadian Food Inspectors out to our manufacturing facility, the same inspectors that inspect and grade the meats we eat and trust our families to eat, the only difference is our meat is not graded as it will not enter the human food chain and is instead directed into your pet's foods! – We are the only raw food manufacture in Canada that is C.F.I.A. certified.

HACCAP – is a self-driven, for-profit program that helps food manufacturers to create a preventive program for cleanliness and food safety. It is a great tool to ensure processes and checks are in place for safe food handling and storage and they are outstanding support to ensure these programs are audited and adhered to. This program really focuses on facility cleanliness, maintenance and food handling safety protocols. – We are currently in the process of obtaining our HACCAP certification for 2020.

https://www.inspection.gc.ca/eng/1297964599443/1297965645317

https://www.haccpcanada.net/

What are your recipe ratios?

Our Plus mixes -

Our MBO (meat, bone, organ) -

 

Can I serve your products frozen?

Yes! Many larger breeds and their owners love the fact it can be fed frozen, right from the freezer! The strong jaw muscles found in larger dogs are no match for the ground and frozen cubes or patties. Serving raw is actually great for their jaw development and strengthen.

 

How is it best to thaw the product?

We recommend defrosting in the fridge or on the counter, similar to how to thaw out the foods you eat! I always pick up the bowl after my guys are finished, rinse, disinfect, and dry and then put the next meal into the same bowl and into the fridge. If you need to it can be defrosted in the microwave but I would only do this as needed as the heat process will begin to cook the raw meat.

How come my dog can eat raw food without getting sick?

That’s a complicated question but here are the basics as we see it. The dog’s digestive tract is quite different from ours. In the dog, partially digested foods spend a far greater amount of time in the stomach (some 4-8 hours, compared to a half-hour or so in humans). Then, the dog’s relatively short intestinal tract usually allows foods to pass through in a much shorter time, although transit times vary widely in both species depending on the composition of the food. What this means is the acids in your dog's stomach have a far great time to break down harmful bacteria and the food spends far less time in their tract before being disposed of in your backyard.

Do vets recommend your products?

Yes! Although not embraced by the mainstream veterinarian community many vets recommend, sell and serve raw foods. We can recommend a local vet in many cases if needed.

My dog has allergies, can your food help?

Yes! Helping dogs with allergies is one of our specialties and is one of the main reasons we carry so many unique proteins. Typically the main reason for food allergies is the proteins, these proteins are broken down in the digestive tract and misidentified by the immune system as potential threats. Beef, chicken, wheat, dairy are the most common allergens in dogs. We recommend trying exotic proteins that have not been introduced before and in extreme cases our MBO 9meat, bone, organ) line can be best as it excluded everything accept the specific protein, organ, and bone of one specific animal.

My dog has pancreatitis can your foods or supplements help him?

Yes, we can help! Studies have shown a low diet consisting of multiple small meals a day can help.

What is tripe and why do I hear so much about it?

Raw green tripe offers a balance of nutrients as well as beneficial bacteria and enzymes and is known as the SUPERFOOD of the DOG WORLD!

Please see our section of Tripe for a complete list of benefits 

Can I return your food if my dog doesn’t like it?

Yes we offer a 100% money-back guarantee, see our Pasture to Package guarantee here